Hbazzi Terms and Conditions

1. Introduction and Acceptance

Welcome to the hbazzi website and mobile application. These Terms and Conditions ("Terms") constitute a legal agreement for the use of the hbazzi platform. By using our services, you agree to all these terms and conditions.

1.1 Parties to the Agreement

This agreement is entered into between you ("User", "you", "your") and hbazzi ("we", "our", "Company"). hbazzi is a licensed and regulated online betting operator authorized by the Curacao Gaming Authority.

1.2 Acceptance

By registering on our platform, creating an account, or using any service, you automatically consent to these Terms and Conditions. If you do not agree with these terms, please refrain from using our services.

2. Account Registration and Verification

2.1 Account Creation

To create an account on hbazzi, you must:

• You must provide accurate and complete personal information
• Provide a valid email address and mobile number
• Set a strong and secure password
• Submit required documents to verify your identity

2.2 Multiple Accounts Prohibited

Each person may only maintain one hbazzi account. Creating multiple accounts is strictly prohibited. If we detect multiple accounts, all accounts will be suspended and any winnings may be forfeited.

2.3 Identity Verification (KYC)

To comply with international regulations and prevent fraud, hbazzi verifies the identity of all users. You may be required to provide the following documents:

• Government-issued photo ID (National ID Card, Passport, Driving License)
• Proof of address (utility bill, bank statement)
• Payment method verification (bank account or card details)

Verification is usually completed within 24-48 hours. Withdrawals from unverified accounts will be restricted.

2.4 Account Security

You are responsible for maintaining the security of your account. You must:

• Keep your login credentials confidential
• Never share your password with anyone
• Suspicious activity must be reported immediately
• Passwords must be changed regularly

3. Age and Eligibility Requirements

We verify your age by checking government-issued ID. Providing false information is a serious violation and may result in permanent account closure.

3.1 Legal Eligibility

To use our services, you must:

• Online betting must be legally permitted in your country of residence
• Comply with all applicable local and international laws
• Must have mental and legal capacity to enter into a contract

3.2 Restricted Territories

Our services are not available in certain countries and regions. If you are from a restricted area, you may not use hbazzi. Attempting to access from a prohibited territory will result in account suspension.

4. Betting Rules and Terms

4.1 Bet Placement

When betting on hbazzi, you must:

• Check odds and terms carefully before placing bets
• Ensure you have sufficient balance in your account
• Understand that once a bet is placed, it generally cannot be cancelled
• Know the specific rules and payout structure of each game

4.2 Bet Acceptance and Cancellation

We reserve the right to accept or refuse any bet. Bets may be voided or cancelled in the following circumstances:

• Technical errors or system malfunction
• If incorrect odds are displayed
• If a match is postponed or cancelled
• If suspicious or fraudulent activity is detected

4.3 Live Betting

In Live Betting (in-play), odds change constantly. Bet placement may be suspended at any time during play. Live bet acceptance may be delayed, and bets placed after event completion will be automatically rejected.

4.4 Maximum and Minimum Stakes

Minimum and maximum bet limits are set for each market. These limits may vary based on game, market, and user status. VIP users may have higher limits.

4.5 Settlement of Winnings

All bets are settled according to official results. Winnings will be immediately credited to your account balance. If there is any dispute, official sources and our rules will be followed.

5. Deposit and Withdrawal Policy

5.1 Deposit Methods

Hbazzi offers several convenient payment methods for Bangladeshi users:

• Mobile Banking: Mobile Pay, Nagad, Rocket
• Bank Transfer: All major Bangladeshi banks
• Credit/Debit Card: Visa, Mastercard
• E-Wallets: Neteller, Skrill

5.2 Deposit Processing

All deposits are processed instantly. If your deposit does not appear in your account within 15 minutes, please contact our support team. There are no deposit fees.

5.3 Withdrawal Policy

To withdraw, your account must be fully verified. Withdrawal processing times:

• Mobile Banking: 1-4 hours
• Bank Transfer: 24-48 hours
• E-wallets: 12-24 hours

5.4 Withdrawal Terms

You must withdraw using the same method you used to deposit. The minimum withdrawal amount is BDT 500 and the maximum daily withdrawal limit is BDT 2,00,000 (for standard users).

5.5 Anti-Money Laundering Policy

Hbazzi is committed to preventing money laundering and terrorist financing. We monitor suspicious transactions and report to authorities when necessary. You must roll over your deposit at least once before betting.

6. Bonus and Promotion Terms

6.1 Bonus Offers

Hbazzi offers various types of bonuses and promotions such as welcome bonuses, deposit bonuses, free bets, cashback, etc. Each bonus has specific terms and conditions you must follow.

6.2 Wagering Requirements

Most bonuses have wagering requirements. For example, 5x wagering means you must bet 5 times the bonus amount before withdrawing. There is a time limit to complete wagering, typically 30 days.

6.3 Bonus Abuse

Bonus abuse is strictly prohibited. The following activities are considered bonus abuse:

• Creating multiple accounts to claim the same bonus repeatedly
• Betting in collusion with others
• Placing only low-risk bets
• Exploiting system or software errors

If bonus abuse is detected, the bonus and all winnings will be forfeited and the account may be suspended.

6.4 Promotion Changes and Cancellation

We reserve the right to change, suspend, or cancel bonuses and promotions at any time. Participants in ongoing promotions will be notified in advance.

7. Prohibited Activities

The following activities are strictly prohibited on hbazzi:

7.1 Fraud and Cheating

• Providing false information or forged documents
• Using someone else's identity, payment method, or account
• Using stolen credit cards or illegal funds
• Exploiting system bugs or errors

7.2 Collusion and Syndicate Betting

• Colluding with other users to place bets
• Involvement in event result manipulation or match-fixing
• Using insider information
• Participating in syndicate or group betting operations

7.3 Bots and Automation

• Using bots, scripts, or automated software
• Scraping data from the website or API
• Using VPNs, proxies, or other masking tools to hide your location

7.4 Harassment and Abuse

• Harassing customer support or other users
• Using obscene, offensive, or threatening language
• Spamming or unsolicited marketing

8. Liability and Accountability

8.1 Service Availability

We strive to provide 24/7 service, but occasionally service may be interrupted due to maintenance, upgrades, or technical issues. hbazzi is not liable for any losses in such circumstances.

8.2 Software and Technical Errors

While we use the best technology, bugs or errors may occasionally occur. If a technical error causes incorrect wins or losses, we reserve the right to correct or void the transaction.

8.3 Third-Party Services

We work with third-party service providers such as payment processors and game providers. hbazzi is not responsible for any issues or delays with their services.

8.4 User Responsibilities

You are responsible for:

• To maintain your account security
• To comply with your local laws and tax obligations
• To play responsibly and know your limits
• For your betting activities

8.5 Limitation of Liability

Under no circumstances shall hbazzi be liable for any direct, indirect, incidental, or consequential damages arising from your use or inability to use our services.

9. Privacy and Data Security

Your privacy is extremely important to us. Details of how we collect, use, and protect your personal information can be found in our Privacy Policy is available at.

9.1 Information Collection

We collect:

• Personal information: name, address, date of birth, contact details
• Identity verification documents
• Payment and transaction information
• Gaming history and preferences
• Device and browsing information

9.2 Use of Information

Your information is used for:

• To manage your account and provide services
• To verify identity and prevent fraud
• To fulfill legal and regulatory obligations
• To provide customer service and support
• To improve your experience and send personalized offers

9.3 Data Security

We use industry-standard encryption and security measures to protect your information. All data transmissions are encrypted with SSL technology.

9.4 Information Sharing

We may share your information:

• To process transactions with payment processors and banks
• With law enforcement agencies and regulators when legally required
• With third-party service providers who help us operate our services

We will never sell your information without your consent.

10. Account Suspension and Closure

10.1 Cancellation by User

You may close your account at any time by contacting customer support. Before closing your account, you must withdraw all balances and all pending bets must be settled.

10.2 Suspension by hbazzi

We reserve the right to suspend or permanently close an account at any time if:

• Any breach of these terms occurs
• Fraud or fraudulent activity is suspected
• Multiple accounts detected
• False information has been provided
• Engaging in prohibited activities
• Proven to be a minor

10.3 Consequences of Suspension

If your account is suspended:

• You will not be able to log in to the platform
• All pending bets may be cancelled
• Bonuses and promotions will be forfeited
• Winnings may be withheld in cases of fraud or breach of terms

10.4 Balance Refund

If your account is closed and no terms have been violated, your remaining balance will be refunded within 30 days. In cases of fraud or serious violations, the balance may be forfeited.

11. Dispute Resolution

11.1 Complaints Process

If you have any complaints or disputes, first contact our customer support team at support@hbazzi.bet or via live chat. We will review your complaint within 48 hours.

11.2 Dispute Resolution Process

If the dispute is not resolved through initial contact:

1. Your complaint will be escalated to our senior management team
2. A detailed investigation will be completed within 14 business days
3. You will receive a written decision
4. If still unresolved, you may approach an independent arbitrator

11.3 Regulatory Authority

Hbazzi is licensed and regulated by the Curacao Gaming Authority. If your dispute is not resolved through our internal process, you may file a complaint with the regulatory authority.

11.4 Legal Jurisdiction

These Terms and Conditions shall be governed by the laws of Curacao. Any legal proceedings must be brought in the courts of Curacao.

12. Changes to Terms and Conditions

Hbazzi reserves the right to change, modify, or update these Terms and Conditions at any time. Changes will take effect immediately when posted on our website.

12.1 Notifications

For significant changes, we will notify you via email, SMS, or website notice. Continuing to use the platform after changes take effect means you have accepted the new terms and conditions.

12.2 Review of Changes

We strongly recommend that you visit this page regularly to stay updated on the latest Terms and Conditions. The "Last Updated" date is displayed at the top of the page.

13. Contact Information

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact us: